Days in A/R & Net Collection Rate

Days in accounts receivable and the net collection rate are the headline measures of revenue-cycle performance. Enter receivables, revenue, payments and adjustments to benchmark collection speed and effectiveness and quantify the cash opportunity.

How it works

Measure revenue-cycle performance: days in accounts receivable, net collection rate, gross collection rate and the cash tied up versus a target.

Days in A/R = Net A/R ÷ (Net patient revenue ÷ Days)
Net collection rate = Payments ÷ (Gross charges − Contractual adjustments)
Gross collection rate = Payments ÷ Gross charges
Cash opportunity = (Days in A/R − Target) × Average daily revenue

Common uses

  • Revenue-cycle dashboards and KPIs
  • Physician practice and hospital billing reviews
  • Working-capital improvement targets

Worked example

The calculator above opens with this example. Change any input to see the results update instantly, or select Reset to return to these figures.

Net patient A/R$24,600,000
Net patient service revenue (period)$168,000,000
Days in period365
Target days in A/R45 days
Payments received$41,200,000
Gross charges$132,500,000
Contractual adjustments$88,900,000
Example inputs
Days in A/R53.4 days
Net collection rate94.5%
Gross collection rate31.1%
Average daily revenue$460,274
Cash opportunity at target$3,887,671
Results

Reducing days in A/R to 45 would release about $3,887,671 of cash. A net collection rate of 95% or higher is commonly cited as a strong revenue-cycle benchmark.

Interpreting the results

  • Use a consistent period for payments, charges and adjustments; lagged payments distort single-month rates.
  • Gross collection rate depends heavily on chargemaster pricing and payer mix — trend it, don’t benchmark it.
  • Break days in A/R down by payer and aging bucket to locate the bottleneck.

Frequently asked questions

How is days in A/R calculated?

Days in A/R equals net patient accounts receivable divided by average daily net patient service revenue. Average daily revenue is net revenue for the period divided by the number of days in the period.

What is a good net collection rate?

The net collection rate measures payments collected as a share of what was collectible after contractual adjustments. Well-run organizations typically collect 95% or more; lower rates signal denials, write-offs or underpayments worth investigating.

Why is the gross collection rate much lower?

Gross collection rate compares payments with full gross charges, which are far above contracted payer rates. It mainly reflects payer mix and chargemaster pricing, so it is less useful for judging collection performance.

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